Many English-speaking communities report challenges in accessing Québec’s health and social services system within their regions. Patient navigation supports marginalized populations who face barriers in accessing health and social services due to attributes such as language and culture. Patient navigators provide an opportunity to achieve better outcomes for both the patient and the professional, such as increased patient compliance with physicians’ directions and improved continuity of care. Further, they are important allies in a patient’s healthcare journey, providing helpful information, while also decreasing anxiety and offering ever-important moral support.